The ePero®START cloud service enables instant introduction of electronic handwritten (biometric) signatures in business processes for organizations and companies of any size. Electronic documents such as contracts, orders, amendments, invoices etc., can be electronically signed using signature pad, a tablet PC or a smartphone.

Electronic signature cloud service

Electronic signature cloud service requires no software and/or hardware investments. The ePero®START cloud service includes signature pads (if required), the use of secure and legally compliant service for electronic signing and trusted electronic archive for all signed documents operated by the highest security standards. The use of the service is intended for organizations and companies of any type and size.

The ePero®START service is the most versatile electronic signature service on the market. It supports a variety of signature capturing devices such as signature pads, signature displays, tablet PCs and smartphones. The service also includes PKI based and Click-to-Sign options for users that do not require signature pads. With the ePero®START service paper documents can be eliminated from even most demanding business processes.

Introduction of the ePero®START cloud service is fast, secure, legally compliant and proven by customers. The ePero®START service is compliant to major security standards including ISO 27.001, MoReq, PKCS#7, XMLDsig, XMLERS, etc., and approved by governmental institutions.

Signature pads

The ePero®START cloud service integrates highest quality WACOM hardware for precise and legally compliant handwritten signature capturing. WACOM signature pads deliver the best user experience combined with robustness and reliability. A range of signature pads and signature displays meets all the needs of customers’ regardless of the industry and type of use (stationary or mobile).

Signature Pads

ePero®START signature pads are used primarily for simple transactions or contractual documents. Smaller display provides ergonomically use and presentation of basic information on digital transaction, which is to be signed.

WACOM signature pads deliver the best price to functionality and reliability ratio and outstanding user experience. Signature pads may be used also for other purposes like marketing (visual advertising), user's data capturing (surveying) and sales processes (configurators).

Signature display

Signature displays are used for all business processes where a complete document must be presented to the signing party. With signature display, a document can be presented in original A4 or letter format, while scrolling between pages and marking document is easy using enclosed signature stylus.

WACOM signature displays deliver the best price to functionality and reliability ration and outstanding user experience. Signature displays deliver advanced performance against signature pads as they can be used for marketing (visual advertising including video), sales processes (product visual presentation and configuration) and user's data capturing (form filling and surveying).

Smartphones and tablet PCs

The ePero®START service includes support for mobile devices such as smartphones and tablet PCs intended for mobile use and fieldwork. Smartphones and tablet PCs combines powerful processor, communication and touch sensitive display in a single device, which can be used in combination with dedicated stylus for handwritten signature capturing.

Smartphones and tablet PCs therefore present overall solution for mobile use. Documents can be prepared using existing tools and solutions in the office or in the field using a mobile device. Handwritten signature capturing is as easy as using dedicated sign pad, without additional hardware.

In order to deliver the best user experience and highest security of captured handwritten signatures, specific device touch screen quality must be evaluated prior the implementation. A range of device models have already been evaluated to work efficiently and provide secure and reliable handwritten signature capturing experience sing embedded WACOM technology (e.g. Samsung Galaxy Note).

Tested and verified smartphones and tablet PCs

  • Smartphones: Samsung Galaxy, Samsung Galaxy Note, Apple iPhone, Google Nexus, LG G4…
  • Tablet PCs: Samsung Galaxy Tab, Apple iPad, Asus VivoTab, Asus Fone­pad, Prestigio Multipad, HP Slate…

Trusted electronic archive

In order to preserve legal value, all electronic documents including electronically signed documents, must be stored and preserved in trusted electronic archive. Authenticity and integrity of an electronic document may downgrade if not properly protected, while validity of electronic signature is decomposed if not securely maintained. Trusted electronic archiving is not only legally binding but also enables the optimization of business processes with fast, secure and cost effective documents access in comparison to traditional paper based archives.

The ePero®START cloud service is combined with powerful eHramba.si® trusted archive cloud service. Each electronically signed document is immediately delivered to the eHramba.si® cloud service in order to protect its content and preserve validity of electronic signatures. Documents are instantly available for review and processing via ePero®START web interface or dedicated web-services.

The eHramba.si® cloud service is ISO 27.001 compliant and state archive approved cloud service for business documentation. Two backup locations, physical and electronic security, access control and the use of most advanced encryption techniques, ensure that electronic documents are securely stored and electronic signature validity maintained for the complete retention period.

Legal validity 

Electronic signatures created with the ePero® solution are legally compliant according to:

  • Directive 1999/93/EC on a Community framework for electronic signatures;
  • Electronic identification and trust services (eIDAS);
  • Electronic Signatures in Global and National Commerce Act (ESIGN);
  • Uniform Electronic Transactions Act (UETA);
  • and many more.